Privacy Policy

We only collect the details required to generate donation receipts: organization information, EIN, donor details, donation amounts, and any logo or signature you provide.

Your data is used exclusively to generate IRS-compliant donation receipts and deliver them to you. We never sell, rent, or reuse donor information for marketing or advertising purposes.

Receipt and donor information is retained only as needed to provide the service. We keep a minimal audit record of each receipt (receipt number, organization, donor name, amount, dates, and the IP address and browser type of the device that created it) to prevent misuse and support corrections — we do not keep the receipt PDF or the donor's contact details. For signed-in users, logos and signatures are saved for future receipts until you replace or delete them. Access is restricted to encrypted network connections and monitored service accounts. If you choose to email a receipt to your donor, we pass the donor's email address to our email provider (Resend) only to deliver that email, and we do not keep the address. Bulk file uploads work differently: when you upload a spreadsheet, we keep its rows and the generated receipt PDFs for 30 days so you can download them or resume an interrupted upload, then delete them. A donor email address in the file is erased once a delivery outcome is recorded for that donor's email; unconfirmed attempts are kept until they are resolved or deleted with the rest of the file after 30 days.

We use analytics services including Google Analytics and Mixpanel to understand how visitors use our website and to improve our services. These tools collect information such as pages visited, buttons clicked, time spent on the site, and general usage patterns. If you create an account, we may associate this usage data with your account to provide better support and understand how different users interact with our features. This data helps us identify issues, improve the user experience, and develop new features. You can limit tracking by using browser privacy settings or extensions, though some features may require cookies to function properly.

We rely on Clerk for authentication, Stripe for payment processing, Resend for transactional email delivery, a cloud provider for application hosting, Google Analytics for website analytics, and Mixpanel for product analytics. Each provider maintains independent security programs and handles your data according to their own privacy policies.

Questions about this policy? Email our team at hello@freecharityreceipts.com and we will respond within two business days.