Credits and passes

Updated

Credits and passes pay for receipts beyond the free daily receipt. You need to be signed in to buy them.

What each receipt costs

ReceiptCredits
Cash receipt1
Non-cash gift2
Option B (goods or services provided)2
Correction2

A receipt that is both non-cash and Option B is still 2 credits. Credits are taken off your balance after the PDF is generated. While a pass is active, every receipt you make is covered and uses no credits. That includes Create (all types, Option B too), Bulk (pasted and file upload) and corrections.

Credit packages (USD)

PackagePricePer credit
5 credits$4$0.80
12 credits$9$0.75
50 credits$35$0.70
100 credits$65$0.65

There are no monthly fees or subscriptions. Credits are valid for 365 days from purchase. Credits are non-refundable, so buy only what you need. Payment is by card through Stripe.

Unlimited Passes

A pass gives you unlimited receipts for a set time.

  • 7-Day Unlimited Pass: $19.99 USD
  • Annual Unlimited Pass: $99.99 USD, 1 year of unlimited receipts

A pass is a one-time payment. It doesn't renew by itself, and you can have only one active at a time. While it is active, the form shows Covered by your unlimited pass for non-cash and Option B receipts, and Bulk shows the same where it would show Estimated Credits.

How to buy

  1. Sign in.
  2. Open the Credits page.
  3. Click Buy Now under a package, or Get Unlimited Pass. If you are signed out, the package buttons read Sign in to Buy.
  4. Enter your card details and complete the payment.

You can also click Buy Credits in the Account & Credits box on the form pages.

The credits or the pass show up on your account straight away.

Where to see your balance

  • On Create a receipt, in the Account & Credits box: Credits: N. An active pass shows how many days are left.
  • On the Credits page: You have N credits. An active pass shows Active and the days left.

Good to know

  • Personal credits work for Create, Bulk and Correct.
  • If you don't have enough credits for a receipt, you see how many you need and how many you have. Buy more and try again.
  • Bulk needs credits or a pass. See Bulk receipts.
  • Emailing a receipt to the donor is available when the receipt is paid with credits or a pass.

Related articles

Still stuck? Email us